Acceptable Use Policy
1. Purpose
This Acceptable Use Policy (“AUP”) defines prohibited uses of the TreeChain platform. It supplements and is incorporated into the Terms of Service. All users, whether on free or paid plans, are bound by this policy.
2. Prohibited Content & Activities
The following are strictly prohibited on the TreeChain platform:
2.1 Child Sexual Abuse Material
Any content that depicts, promotes, or facilitates child sexual abuse or exploitation in any form. This includes AI-generated material. TreeChain maintains a zero-tolerance policy and will report all known instances to the relevant authorities.
2.2 Violence & Terrorism
Content that incites, glorifies, or facilitates acts of violence, terrorism, or violent extremism, including recruitment materials and operational planning.
2.3 Fraud & Phishing
Content designed to facilitate fraud, phishing, identity theft, financial scams, or any form of deceptive scheme intended to cause financial or personal harm to others.
2.4 Circumvention of Legal Obligations
Using the Service to circumvent legal obligations, evade lawful court orders, obstruct justice, or defeat regulatory compliance requirements.
2.5 Spam & Abuse
Using the Service to distribute unsolicited bulk messages, conduct automated scraping of third-party services, or engage in denial-of-service attacks.
2.6 Illegal Activity Under Polish & EU Law
Any activity that violates the laws of the Republic of Poland or applicable European Union regulations, including but not limited to sanctions violations, money laundering, and trafficking.
3. Enforcement
Violation of this Acceptable Use Policy will result in immediate and permanent termination of your API keys and account access, with no refund of any prepaid fees.
TreeChain will cooperate fully with law enforcement agencies investigating illegal activity. We will provide all available metadata, logs, and account information in response to valid legal process.
Important note on zero-knowledge architecture: While TreeChain cooperates with law enforcement, our zero-knowledge design means we cannot access, decrypt, or produce any customer-encrypted content. We can only provide account metadata, API usage logs, and billing information.
Enforcement actions are at TreeChain’s sole discretion. We are not obligated to provide advance warning before suspending or terminating accounts that violate this policy.
4. Reporting Violations
If you become aware of any use of the TreeChain platform that violates this policy, please report it immediately to:
security@treechain.ai
All reports are reviewed within 24 hours. You may report anonymously.
5. Changes to This Policy
TreeChain may update this AUP at any time. Material changes will be communicated via email at least fourteen (14) days before they take effect. Continued use of the Service after changes constitutes acceptance.